Frequently Asked Questions: The Toy Museum FAQ

To the Toy Museum ticket office. We don’t sell tickets online yet.

Bank cheques, holiday vouchers and some cultural vouchers are accepted: 

• Sodexo: Mon cadeau culture, Mon cadeau Bonheur, Mon cadeau Liberté 
• Cado cultural voucher 
• Up cultural voucher 

No.

No.

No.

Yes, the offer is directly available on the Pass culture app (downloadable from the App Store and Google Play).
After making the reservation, you need to present yourself at the museum with the reservation code (6-character code) and your ID.

Yes, find out every detail on the “Visits and activities - prices” page 

People with disabilities can benefit from a reduced rate and one accompanier can get a free entrance.

No, because the museum isn’t a national museum.

No.

Yes, you need to keep your entrance ticket and to show it to ticket agents when you enter the museum.

The entrance ticket is valid for an entire day.

On average, the visit lasts 1h30 to 2h.

During school holidays, animations (guided visits, workshop, treasure hunt…) are regularly offered. To find out every activity offered, opening days and hours, check the website calendar: Calendar – Toy Museum – Moirans-en-Montagne, Jura (musee-du-jouet.com).

No, the reservation isn’t mandatory for a self-guided visit to the museum, excepts for groups.

Yes, the reservation is mandatory if you want to take part to a workshop offered during school holidays.

No, the rate applies only to groups of 15 people minimum.

No.

No, the group must be at least 30 or 45 people, depending on the closure day (contact the museum for more information).

No, the group must be at least 30 or 45 people, depending on the opening hours (contact the museum for more information).

Any group that respects the minimum number of people as well as individual visitors during school holidays (check out holidays program).

Yes. Inside of the exhibition tour, many games and toys are available, as well as stories to read, a riddle course and even a tracking game. Moreover, during each school holydays period, the museum offers activities for toddlers on Wednesday, a guided visit from 18 months and a workshop-visit from 3 years old. For more information, consult the program.

Yes.

Yes, the museum has the tourism and disability label for all 4 disabilities. Thus, the museum is accessible to people in wheelchairs as well as those with hearing, visual and mental impairments.

Minors under 18 years old must be accompanied by an adult to visit the museum.

Yes, individual lockers are available for visitors (deposit with a 1€ coin or with a token).

No, the museum shop is accessible without buying an entrance ticket.

Yes. For reasons of preservation of the collections, the temperature in summer is set between 19 and 22 degrees Celsius. It is advised to bring a piece of clothing.

Yes, but without using the flash.

No, the toys of the collection are fragile. Games, touch tables, tablets and video game consoles are available to visitors throughout the course. 

No, every animal, regardless of their size are forbidden inside the museum, except for the guide dogs.

Yes, there are restrooms in the hall and on the 1^st floor.

Yes, there is a changing table in the hall restroom.

Yes, there is a parking lot in front of the museum, but it isn’t reserved to museum visitors.

Yes, the parking is for free all year long in Moirans-en-Montagne. 

Yes, depending on the available spots, it is possible to park your motorhome in the parking lot in front of the museum or in the streets nearby..

Yes, we are open on some public holiday and on Sundays. We invite you to consult the opening hours on our calendar on the page "Opening hours" 

No, you can’t eat or have a picnic in the museum.

No.

Yes, there are picnic tables and playgrounds around the museum.

Yes, available only for groups that have reserved it.

The temporary exhibitions change every year and inside of the permanent collections, redevelopments are regularly made in the display cases, new games and devices come to enrich the course for a more playful and richer visit.

You must contact the visitors service of the museum at the following email address: reservation@musee-du-jouet.com at least 4 weeks before your visit, giving all the necessary information for the reservation (date and time of visit, coordinates, number of visitors, type of visit desired).

Yes, depending on the available spots, it is possible to park a bus at the end of the parking lot, near the museum entrance.